Introduction

At SiddeshwaraSwamyBhakthaMandali Trust, we value the privacy of our devotees, members, and well-wishers, and we are committed to protecting any personal information you share with us.

This Privacy Policy explains:
• What information we collect and why
• How we use that information
• How we safeguard your data

This notice applies across all platforms and services we provide, including our official website, mobile applications (if any), events, community programs, and other services offered by the Trust (collectively referred to as our “services”).

When we say “personal data”, we mean information that identifies you as an individual—such as your name, contact number, email address, postal address, donations, participation details, or communication with us. Information that is anonymized or aggregated so that it cannot identify you is not considered personal data under this policy.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Where the changes are significant, we will make sure to inform you—generally through our website, public notice, or other suitable communication channels.

Last updated: 13 September 2025

Thanks for sharing the detailed draft, Since you want this rewritten for SiddeshwaraSwamyBhakthaMandali Trust, I’ve adapted it to fit a religious/community trust context (instead of a corporate SaaS company like Kamti). I’ve removed business/marketing jargon and reframed it around devotees, donors, and participants. Here’s the rewritten version:

How We Collect Your Data

When you engage with SiddeshwaraSwamyBhakthaMandali Trust—whether by visiting our website, attending our events, making a donation, or participating in our programs—we may collect personal information. The ways we collect data can be broadly categorized as follows:

1. Information You Provide to Us Directly

We collect the information you voluntarily share with us, such as when you:

• Register for events, religious programs, or community activities
• Make donations or contributions to the Trust
• Sign up for newsletters or updates
• Contact us directly with questions, feedback, or requests
• Volunteer your time or services

This may include your name, contact details, donation records, or other information needed to serve you.
If you choose not to provide certain personal data, you may not be able to participate fully in some Trust activities or services.

2. Information We Collect Automatically

When you use our website or digital platforms, we may automatically collect limited technical information such as your IP address, device type, and browsing activity. This helps us understand how people interact with our website and improve the experience for devotees and visitors. Some of this information is collected through cookies or similar technologies.

3. Information from Third Parties

We may also receive information from trusted third parties (for example, payment service providers when you make donations, or community partners helping with events). This information is used only to support our activities and maintain accurate records.

Legal Grounds for Processing

We will only process your personal data:

• To fulfill a service or request you have made (such as recording a donation or registering you for an event)
• When we have a legitimate interest, balanced against your rights
• When required to comply with legal obligations (such as tax reporting for donations)
• When you have given us your consent

How We Use Your Data

We use your personal data primarily to manage our relationship with you as a devotee, donor, or community member. This includes:

• To communicate with you: Sending you updates on religious programs, events, activities, and important notices.
• To support your participation: Assisting with event registrations, volunteer coordination, or donation-related queries.
• To improve our services: Understanding how our website and services are used, so we can enhance them for devotees.
• To comply with legal requirements: Maintaining accurate records for accounting, donation receipts, and statutory reporting.
• To protect the community: Ensuring the security of our systems and preventing misuse.
• To share important updates: Informing you about Trust initiatives, charitable activities, or spiritual programs.

We do not use your personal data for commercial marketing.

How We Share Your Data

We respect your privacy. Your personal data will only be shared when necessary, including with:

• Trusted service providers who help us with donation processing, event management, or IT support
• Regulators, law enforcement, or government agencies when legally required
• Community partners or volunteers, but only when needed to coordinate events or services you have registered for
• With your consent, in cases where you explicitly agree to share your information

We will never sell your personal data to third parties.

Security

We are committed to keeping your personal information safe. Appropriate technical and organizational measures are in place to protect against unauthorized access, loss, or misuse of your data.

Retention

We keep your personal data only for as long as necessary—whether for fulfilling donations, maintaining membership records, or complying with legal obligations. After this, your data will be securely deleted or anonymized.
Donation and financial records are retained in accordance with applicable laws and regulations.

Donation Data & Financial Information

At SiddeshwaraSwamyBhakthaMandali Trust, we deeply value the support of our devotees and donors. We are committed to ensuring that all financial information is handled with the highest level of security and transparency.

• Donation Records: We maintain records of your donations to provide you with receipts, comply with legal requirements, and acknowledge your contributions. These records may include your name, contact details, donation amount, payment method, and date of donation.
• Payment Security: If you donate online, your payment details (such as credit/debit card or bank account information) are processed securely through trusted third-party payment gateways. The Trust does not store your complete financial details on its own systems.
• Confidentiality: We do not disclose details of your donations to other individuals, organizations, or third parties without your consent, except where required by law or for financial auditing purposes
• Receipts & Compliance: Official donation receipts are issued in accordance with applicable laws and regulations. These may be sent to you electronically or in physical form, depending on your preference and the method of donation.
• Data Retention: Donation-related records are retained for as long as required by law (for example, for tax and compliance purposes). After the required period, your information will be securely archived or anonymized.
• Transparency: The Trust ensures that all donations are used strictly for religious, charitable, and community service purposes in alignment with our mission.

How to Contact Us

We are always happy to hear from our devotees, donors, and well-wishers. If you would like to know what personal data we hold about you, have a question about this Privacy Policy, or wish to share feedback with us, please get in touch:
• By Email:
• By Phone:
• By Post:

If you have a concern or complaint about how we handle your personal information, please send us full details along with any supporting documents. We will:
• Provide an initial response within 10 working days
• Investigate and aim to resolve your query or complaint within 30 working days (or longer if required, in which case we will inform you of the timeline)

Communication & Consent

The Trust may use your contact information to communicate with you through phone calls, SMS, WhatsApp, email, or postal letters. These communications may include:

• Notifications about religious events, seva, or community programs
• Donation receipts and acknowledgments
• Important announcements or updates from the Trust
• Messages related to volunteering and participation
• Occasional invitations or appeals for support

By providing your contact details and engaging with our services or activities, you consent to receive such communications in line with applicable laws.

You may opt out of non-essential communications (such as event invitations or general updates) at any time by contacting us directly. Essential communications, such as donation receipts or important notices, cannot be opted out of.